Excellence in Food is derived from craftsmanship and the recipes and processes we use to make our products and in particular on the agricultural raw materials we start with. Demand for products made with locally sourced raw materials is steadily increasing. Consumers are displaying an increasing sensitivity to environmentally and socially responsible manufacturing practices. We are, therefore, continuously expanding our range of regional products. With imported raw materials, we guarantee quality and sustainability by applying extremely strict controls and standards. Respect for the environment and for animals is a non-negotiable criterion of our procurement policy and we monitor and enforce this through the use of sustainability labels such as the “Better Life” animal welfare label and other means.
Consumers are showing greater interest in the origin of food products and the ingredients they are made with. Therefore ORIOR pledges highest transparency with regard to product certifications and the declaration of product information. It is essential these days that products are certified to indicate their origin, method of production and quality. Customers look for these certificates and base purchasing decisions on them. ORIOR sources and refines a wide range of products with such certificates. Among the most important labels that adorn products throughout ORIOR’s entire range are “Suisse Garantie”, “Knospe Bio Suisse”, “IP-Suisse / Terra Suisse”, “Aus der Region. Für die Region.”, “V-Label”, “Bio Suisse”, “Migros-Bio”, “Miini Region”, “MSC” and “Fairtrade”.
Wherever possible and sourceable, the raw materials purchased by ORIOR Group’s competence centres will come from regional or local producers. In principle ORIOR would like to buy even more Swiss meat, but availability, especially for poultry, is limited. ORIOR seeks partnerships with foreign producers who agree to comply with Swiss food production standards to alleviate this situation. Agricultural raw materials sourced from suppliers in foreign countries are subject to special inspections. Whenever possible, we will seek to establish strong ties with local producers through a partnership agreement which allows us to exert influence on their production standards. To ensure sustainability and quality, we audit our suppliers on a regular basis. An immediate warning will be issued to any supplier that fails to attain or adhere to our strict guidelines and standards. Remedial action must be quickly taken. All procurement activities with a supplier will be terminated if a subsequent review finds that it failed to comply with the given guidelines a second time.
PALM OIL USE AND POLICIES
Palm oil has been the subject of controversy for years because tropical areas are being deforested to make way for oil palm plantations. A very small percentage of ORIOR products contain palm oil. We take our corporate responsibility seriously and use exclusively RSPO-certified SG palm oil (Roundtable on Sustainable Palm Oil, Segregated) in our products. Palm oil that has been certified by the Roundtable on Sustainable Palm Oil is kept separately from ordinary palm oil throughout the supply chain in order to ensure end-to-end compliance with its standards. Moreover, we are constantly revising and improving our recipes, one aim being to eliminate palm oil from all our products.
QUALITY MANAGEMENT CHAMPION TEAM
The Champion Model for group-wide quality management was introduced in 2016. The Champion Team consists of specialists from every ORIOR centre of competence and the objectives here are to take a holistic, collaborative approach with respect to specific issues and joint projects and to facilitate knowledge transfer so as to improve communications and learning outcomes. This is seen as a way of reducing overlap, duplication and complexity, while optimising systems, resource and material management. The Champion Team reports directly to the Extended Management Team of ORIOR AG on a regular basis.